It is damned annoying isn't it?
You have to find your own contractor(s) and have them quote you for the work needed to connect your existing system to the pot that AW will instal on your property - or sometimes next-door, if you have a shared pot. Obviously though, contractors are reluctant to give a binding quote even if they know where the pot is going to be placed, because until it has been installed they have no real ideas of the depth of any excavations needed.
Barhale, the contractor who is installing the system for AW, can be approached for a quote, (we requested this at the presentation at the village hall). They have been here to survey the site but to date we have not heard from them.
We have had one quote from a local, and highly reputable company, but at over £3'500 it is ludicrous, (not a rip off.. there is quite a bit of work involved, just way too much money).
Some people may not like this, but I have to say that before privatisation of the water companies this system would have been installed, and all connections made, with none of this stupidity of expecting householders to find a contractor and fund the last bit of the connection themselves.
Now you know where the pot is to be placed I can only suggest you obtain some quotes from drainage contractors, (assuming they wish to quote that is, seems a lot are not really interested).
AW is set to spent a lot of money on this system and have almost no-one connected to it. Talk about spoiling the ship for a ha'porth of tar!
The contact name at AW for enquires, comments and complaints is John Lambert. His details are:
Direct phone number: 01733 414460
email:
jlambert@anglianwater.co.ukIt is difficult to get through to him on the phone, so you can instead contact his manager, Ami Lill,
Direct phone number: 01733 414631
email:
alill@anglianwater.co.ukPlease note that she is only available on Tues, Weds and Thurs.
YOU WILL NOT RECEIVE A QUOTE FOR THE COST OF CONNECTING UNLESS YOU APPOINT YOUR OWN CONTRACTOR TO DO THE WORK. AW WILL NOT AUTOMATICALLY SEND YOU A QUOTE.